95 Okay FAQ — All Your Questions Answered

95 OkayWith the referral program, you earn a bonus for every successful referral — and your friend gets a special reward too. Here's how it works:

• 1
  Go to the "Referral" or "Refer a Friend" section in your account profile. You'll find your unique referral code and link there.
• 2
  Share this code or link with a friend or family member. When they use it during registration, it will be counted as your referral.
• 3
  Once your friend completes registration and makes their first deposit, the bonus will be credited to your account. Registration alone isn't enough — they must complete a deposit.
• 4
  Each successful referral earns you up to ৳300 in bonus (based on your friend's first deposit amount). Refer multiple friends and receive a bonus for each one.

Withdrawals are not permitted until the bonus wagering requirements have been met. For full referral terms and conditions, Rewards Page View.

95 OkayThere are two ways to deactivate your account on — a temporary break (self-exclusion) or a permanent closure.

Temporary Break (Self-Exclusion): You can deactivate your account for any period between 1 week and 6 months. During this time, logging in, betting, and depositing will not be possible. To reactivate, reach out via live chat or support@95okay.comSend a message to 95 okay and submit your request — no reason required. It takes effect immediately. If you wish to end a break early, a 72-hour cooling-off period applies.

Permanent Deactivation: To permanently close your account, submit a written request to support. Once closed, no new account can be opened using the same name or mobile number. Any remaining balance can be withdrawn before closure.

95 OkayClaiming the 95 okay welcome bonus is straightforward — in most cases, no separate code is required. Here's how the process works:

• 1
  At the final step of registration, choose your bonus — Sports Bonus (150% on your first deposit, up to ৳5,000) or Casino Bonus (100% + 20 free spins, up to ৳3,000).
• 2
  After completing registration, make your first deposit. A minimum of ৳500 makes you eligible for the welcome bonus.
• 3
  Once your deposit is confirmed, the bonus will be added to your bonus balance automatically — usually within 5–15 minutes. No need to request it separately.
• 4
  Place bets using your bonus balance and meet the wagering requirements. The wagering requirement is 15x for Sports Betting bonuses and 20x for casino bonuses. Once the requirements are met, the bonus is transferred to your main balance.

Bonuses are valid for 30 days. Any unused bonus will expire at the end of this period. If you'd prefer not to receive a bonus, select "Start without a bonus" during registration.

95 OkayThere are a few common reasons an account gets locked on — multiple incorrect password attempts, a pending verification, or a security alert.

Fastest resolution: Reach out via Live Chat — available from any page on the site, no login required. Verify your identity using your registered mobile number. In most cases, your account will be unlocked within 5–10 minutes.

If your account is locked due to too many incorrect password attempts: After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Wait 30 minutes and try again, or reset your password via OTP with the help of our support team.

If your account is locked due to KYC verification: Upload the required documents (a photo of your National ID or passport) to your profile. Once verification is complete, the lock will be removed. Email support at support@95okay.com।

Odds are a numerical representation of how much you stand to receive if a particular outcome occurs. 95 Okaytypically displays odds in three formats:

Decimal Odds (the simplest format — e.g. 1.85): Your total return = stake × odds. Example: place a ৳100 bet at odds of 1.85 — if you win, you receive ৳185 (your original ৳100 stake + ৳85 profit). The higher the decimal odds, the greater the profit. Odds cannot go below 1.00.

Fractional Odds (e.g. 4/5 or 2/1): The left number is profit, the right is stake. Example: 2/1 means a ৳100 bet returns ৳200 profit, ৳300 total. 4/5 means a ৳500 bet returns ৳400 profit.

Money Line (American format — e.g. +200 or -150): A positive value (+200) means a ৳100 bet returns ৳200 in profit. A negative value (-150) means you need to bet ৳150 to win ৳100 in profit.

You can choose your preferred odds format from your profile settings. For newcomers, Decimal format is the easiest to understand.

95 OkayWithdrawals on are fairly straightforward and usually processed quite quickly. Here are the details:

• 1
  Log in and go to the "Withdrawal" or "Withdraw" button on your dashboard.
• 2
  Choose your payment method — bKash, Nagad, Rocket, USDT, or Bank Transfer.
• 3
  Enter the amount and confirm. You may be asked to verify with an OTP or password.

Duration: bKash/Nagad: 15–30 minutes, Rocket: 30–60 minutes, Bank Transfer: 1–3 hours, USDT: subject to blockchain confirmation.

Minimum amount: bKash/Nagad: ৳500, Rocket: ৳1,000, Bank Transfer: ৳2,000, USDT: $20.

If your KYC verification is incomplete, large withdrawals may require additional verification. Withdrawals from your bonus balance are not permitted until the wagering requirements for that bonus have been met.

Some profile details can be updated directly by you, while others require assistance from support. 95 OkayHere's how to do it on :

What you can update directly from your profile: Notification settings, preferred language and odds format, adding or removing payment methods.

Issues that require contacting support:

• Name
  For a name spelling error or name change, email support with a copy of your National ID. Your name can be updated after KYC verification is complete.
• Number
  To change your mobile number, you'll need to verify via OTP from both the old and new numbers. If you no longer have access to the old number, manual verification with a government-issued ID will be required.
• Email
  A verification link will be sent to your old email address. If you no longer have access to that email, please contact support.

It's important to keep your profile information accurate — incorrect details can hold up your KYC verification and may also cause issues with withdrawals.